NAS1149DN216K

You folks have always treated me well and supplied the product I needed, and the product I ordered and in a timely manner. I am working to build a Wag Aero Sport Trainer.

I placed this order late at 4:15 over the phone, 15 minutes past the cut off time.(Which rarely happens) It was critical for us to get the sparkplugs as a customer had called me and scheduled to bring his plane in the next day to have all his plugs replaced. My sales agent said she would personally go and pull the product so it would ship that day, and she did what she said. She saved me the embarrassment of telling my customer I forgot to order his parts on time and making him reschedule a maintenance visit. I am thankful you have people like her who really care about the customer and want to put in the extra effort for customer service. In my aircraft maintenance business I purchase everything I can first from Military Fasteners before I go looking for other venders. I use Military Fasteners because of the great customer service, free shipping (which is one day ground), large selection on hardware and materials, and competitive prices. I am a loyal customer and I order 2-3+ times a week. Thank you for the great service that your people provide at Military Fasteners.

Thank you for your excellent customer service! I made an error on the address and your team got everything straightened out in no time! The product is just what I needed! I look forward to doing business with you in the future! Thanks, again!!

Keep on keepin' on! Living in Nova Scotia puts me in somewhat of an aviation backwater where getting aviation hardware can be a bit of a nightmare. Military Fasteners resolves most of the angst and dealing with the friendly and helpful staff I find there resolves the rest.