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I placed this order late at 4:15 over the phone, 15 minutes past the cut off time.(Which rarely happens) It was critical for us to get the sparkplugs as a customer had called me and scheduled to bring his plane in the next day to have all his plugs replaced. My sales agent said she would personally go and pull the product so it would ship that day, and she did what she said. She saved me the embarrassment of telling my customer I forgot to order his parts on time and making him reschedule a maintenance visit. I am thankful you have people like her who really care about the customer and want to put in the extra effort for customer service. In my aircraft maintenance business I purchase everything I can first from Military Fasteners before I go looking for other venders. I use Military Fasteners because of the great customer service, free shipping (which is one day ground), large selection on hardware and materials, and competitive prices. I am a loyal customer and I order 2-3+ times a week. Thank you for the great service that your people provide at Military Fasteners.

Great product selections, reasonable prices and fast shipping....I don't know what I would do without Military Fasteners.

I had ordered the wrong spark plugs and didn't notice until the day I was changing them. Spoke to a very helpful customer service person who walked me through the RMA process. New plugs arrived in 2 days and the refund was applied as soon as AS received the returned product. I've been using AS for over 25 years and have always been impressed with the service.

I recently had the pleasure of working with Dan Hunter and I must say that my experience was nothing short of exceptional. Dan is the epitome of professionalism and knowledge in the Aerospace industry. From the moment I engaged with Dan, I was impressed by his deep understanding of the products/services he was selling. His expertise was evident as he patiently and thoroughly answered all of my questions, providing me with valuable insights that helped me make informed decisions. What sets Dan apart is his ability to build trust and establish rapport with customers effortlessly. I never felt pressured or rushed into making a purchase; instead, I felt supported and guided in finding the right solution for my needs. Ask for Dan if you are looking for a salesperson who goes above and beyond to deliver an exceptional customer experience.