MS9556-05

Amazingly prompt response! I ordered over 1000 items and couldn't believe it when there was an email waiting the following morning saying the items had been dispatched. Easy to track the package online. By comparison I ordered some items from another supplier 3 months ago and I'm still waiting, with no apologies or communication emanating from them to explain the delay.

Recently my avionics technician and I were installing a component in my aircraft and there were some critical fasteners missing from the manufactures package. This stopped the entire process. I called Military Fasteners after finding the parts on line, and Trisha answered the phone. I told her the situation and that I needed them ASAP. I found the parts gave her the part number and she confirmed they were in stock. This was about 430 in the afternoon just before closing. Trisha was kind and professional got the parts out the door that evening even though it was after the shipping cut off. Saved the day. I can tell you this entire company is represented by Trisha, anything they can do to help you out of a jamb they will absolutely go the extra mile and Trisha is the go to person. I am sure there are others there with her same attitude and professionalism. This is a great resource for all your fasteners needs.

I have only ordered from Military Fasteners once so far, but I can't even express how happy I was with our order. As a purchasing manager who deals with government contracts (and the strict requirements that come with them), I was beyond thrilled with the flawless paperwork that was provided (free of charge) with the products we ordered. Lindsey was a peach to interact with, and we received our order next day; one of the perks of having a warehouse close by. I am very much so looking forward to to ordering from them again! Response from the owner3 years ago Thank you so much Holly for the kind words. We constantly try and think of new ways to improve the experience for our customers. We strive to make the package presentation upon arrival how we would want as a customer. It truly is an honor to service our customers that support our government and military branches.

The only hardware supplier that rushes to ship your order. Placed an order at 4pm, and they got it out same day.